> download it again once your computer has been rebooted. > Since this utility is designed to remove itself you will need to > *Note: please run this utility twice before reinstalling our program. > At this point, your PC should restart automatically. > Close the cleanup utility window and the SSCCleanup icon will > "Removal procedures have been completed" and the Close button is > process is complete when the last line of the dialog window says > accepted the license agreement the cleanup process will start. > You will be prompted to accept the license agreement. Double left-click on the SSCCleanup icon that is on your desktop. Click on the message to Restart Later when it appears. > Step 3 if you are unable to perform this step successfully) Uninstall our software via Control Panel or Start Menu (skip to > this if you have our program installed and it is running. > then simply left-click on Shut Down option. > right-clicking the icon in the lower right-hand corner of your screen, > Shut down the currently installed version of our program by When prompted, please save the download to Please click on the link below to download a utility to remove any
(I am still running it on my laptop, but plan to switch to KIS sooner, rather than later.) Good luck getting help from Webroot - although they are US based, they have limited hours and they generally try to charge you for anything but the most rudimentary support. I am pretty sure the tool is the same, whether removing Spysweeper or WISE or WISC. Just follow the steps carefully, including the reboots and running the tool at least twice (you need to download it again to run it again, since it removes itself). I last used the procedure a couple of months ago, and the links to the cleanup tool worked fine. Here is also text from a support email I received from them ~ 1 year ago. Note: If you've already gone into the registry, then there's a chance the removal tool might not work properly.
There is a cleanup tool for webroot products.
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